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From the Control Panel, click Hardware and Sound.Highlight the device you want to use, and click Set Default.Set the default device in the Control Panel:.In the "Audio Device" portion of the "Options" window, make sure the correct equipment appears for each audio device listed (speaker, microphone, etc.) Select the preferred audio device from the drop-down list, or click Audio Device Settings to set up a new audio device.Depending on what device is set as the default, this may look like

In the lower left of the main Skype for Business window, click the audio device button.Set the default device within Skype for Business:.You may need to designate different devices for different purposes. Any device you designate as the default "communication" device will only play your phone communication audio. Also, if you have previously used a different device on your computer, that device may still be set as the default.Īlso, any device you designate as the default will play all audio (both phone communication audio and all computer audio). If you try to mute your microphone and find that the other party can still hear you, or if the other party reports that your voice is coming in and out, this may be the problem. Set the default device: If you have a webcam, the default setting may be to use the webcam's internal microphone rather than the microphone on your headset.Consult your device's documentation for non-obvious mute features.Remember to check volume controls on both your device and your computer.Check volume settings and mute function:.Skype for Business, try one or more of the following steps: If you have trouble when using a headset or webcam with Use Microsoft Skype for Business to access Indiana University's UniCom service.